At TheLens, we try to set the bar high for every customer that we service. Just recently we received a phone call from a customer who moved out of state and was wondering what they could do to take care of their new home as every pest control company they contacted did not provide the level of service that TheLens provides and they could not justify paying for pest control that did not measure up to the level of service we provide. What other pest control companies do at their customers house is up to that company but at TheLens we make sure we have the tools(flashlight, ladders, pesticides, uniform, and magnifying glass) to do the job right the moment we arrive at your home or business. Alot of pest control companies require their technicians to complete the service within 15 to 20 minutes and drive off to their next customer to complete 10 to 15 services a day. With the limited amount of time available to complete a service, generally what happens is the technician will need to schedule an additional stop to provide the service that could have been completed on the initial stop. At TheLens we allow up to an hour for smaller houses and more time on larger houses so the service is done with one stop.
The sad part of this story is that the customer that moved away was unable to find a pest control company that would provide the same level of service, so the customer wanted to start doing their pest control service on their own and wanted more insight into what products work.
It really does feel good knowing that customer really do enjoy our treatments and find comfort in knowing that their homes and businesses are being taken care of on a regular basis from Scorpions, Cockroaches, Spiders, Ants, Rats, Pigeons, and many more Nevada pests.